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Original topic:

S21 Ultra USB C Headphones not working

(Topic created on: 31-03-2021 02:39 PM)
Kelsaor
Journeyman
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Galaxy S21 Series

Got a new S21 Ultra a few days ago, and I am noticing some odd behaviour with my USB C headset.

The headphones seem to work fine with calls.

With media/apps - Often with the headphone plugged in, the audio comes out the phone's main speaker. Disconnecting the usb c and reconnecting it usually forces the audio to switch to the headset.

However, if I pause video/audio for more than a few seconds or switch apps the audio jumps back to the main speaker.

I do get an android notification saying "USB device not recognised" when it stops working.

33 REPLIES 33
JJulia
First Poster
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Galaxy S21 Series
Hey @Jaychew90 that makes sense expect my Samsung ear phones that came with the phone also are not supported yet a random pair of ear phones are.
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jaychew90
Apprentice
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Galaxy S21 Series

I didn't know S21 phones come with earphone in the box. Mine just came with the USB C to USB C cable. And the SIM tray pin..lol

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PeterGreenford
Explorer
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Galaxy S21 Series
I actually use a headphone dac,and even with this the headphones are at least 70% less loud than my Sony Xperia 1, unless your using wireless then there is no get around, the output through the USB C is probably the worst on the market
metacomet
First Poster
Options
Galaxy S21 Series

Peter, yes I have bought a dac adapter also, and it has dasticaly improved sound quality thru my Sony MDR-XB50AP wired headphone. Is there any wieless solutions to improving souns out of the Samsung phone?

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