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Original topic:

S21 Ultra - Update 4.1 - Videos on Browser wont work

(Topic created on: 27-03-2022 11:16 PM)
galovadia89
Explorer
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Galaxy S21 Series
Ever since I have done the Android 4.1 update on my samsung s21 ultra, videos won't play on the browsers. I have tried both chrome and the default Samsung browser. 

This video glitch happens as well on some other applications. 

I have tried a number of fixes of which seem to work, including contacting Google themselves. 

Please advice
71 REPLIES 71
galovadia89
Explorer
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Galaxy S21 Series
Yes, that is exactly the issue I have been facing. Not actually sure how to get Samsung to sort this out
kev26
First Poster
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Galaxy S21 Series
Exactly same issue with me cant watch videos on browser. I have reported it on Samsung members
Pugs1957
Samsung Maker ★
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Galaxy S21 Series

Just tested YouTube on my S21 Ultra and Samsung browser. It does play video but takes about 15 seconds to load.

Liamot78
First Poster
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Galaxy S21 Series

Yep, same here.

All the same problems that everyone else is having with online videos. I even found the gallery couldn't play videos.

Started to play after reboot last night. Nothing plays again this morning.

S21 5g ultra. Uk

Clackers
First Poster
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Galaxy S21 Series
I have exactly the same problem
Megadesi
First Poster
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Galaxy S21 Series

I have the same problem

Keeli
First Poster
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Galaxy S21 Series

Exact same issue. 

 

Been having a lot of problems since the update, only had this phone for a week before the update. Videos don't play, sometimes clearing cache works but 15mins later it doesn't. They also broke Google Calendar, for some reason some events have white text but others have white. 

 

They have a lot of things to fix. Until then, let us revert an update!

galovadia89
Explorer
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Galaxy S21 Series
How do you revert an update to the previous version
0 Likes
mk_hogar
Journeyman
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Galaxy S21 Series

you can't normal way, must use some programs to to, but not recommended.

LazyMcCrazy
Apprentice
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Galaxy S21 Series

I have a possible work around solution for this:

Settings > display > motion smoothness > standard

After changing this it seems to be working ok, possibly some changes to the adaptive in the 4.1 updates thats causing the issue. Not ideal but should get you by until a patch.