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S21 Ultra - Update 4.1 - Videos on Browser wont work

(Topic created on: 28-03-2022 06:27 AM)
20309 Views
galovadia89
Explorer
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Ever since I have done the Android 4.1 update on my samsung s21 ultra, videos won't play on the browsers. I have tried both chrome and the default Samsung browser. 

This video glitch happens as well on some other applications. 

I have tried a number of fixes of which seem to work, including contacting Google themselves. 

Please advice
71 REPLIES 71
BandOfBrothers
Samsung Members Star ★★
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Unfortunately I can't try on a Samsung Galaxy s²¹ Ultra as I do not own one but this does work on my Samsung Galaxy s²² Ultra and Samsung Fold³ which both have Samsung One Ui 4.1 on them.

Have you perhaps tried clearing history , cache and cookies in your chosen browers to see if this will help @galovadia89 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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galovadia89
Explorer
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Yes, I tried that and reinstalled chrome and reset the network.
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Members_f1zrFYs
First Poster
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I had the same yesterday on my S21 ultra. Rebooting my phone solved it (for now).

galovadia89
Explorer
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Yeah it works on a reboot. But can't keep rebooting the phone everytime I want to use the browser... Surely we not the only people to complain and Samsung is sorting it out
BandOfBrothers
Samsung Members Star ★★
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If you haven't already please send feedback via your Samsung members app.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

galovadia89
Explorer
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Thanks... I will report it
galovadia89
Explorer
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Thanks and thanks for the help
Kurtbo
First Poster
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Since the update videos on chrome or any Internet browser do not work! They load but then don't play sort it out !
SvetoslavG
First Poster
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Same thing is happening to me with the regular S21 5G. Videos are not starting in ether browser and youtube app. Sometimes restarting the app helps but more often not. Rebooting the device is the only option, but works for a while, them the videos stop playing again.