S21 ultra Updat

[Members_OjFvf9L]

Hello. I bought a new Samsung S21 Ultra in Germany on Amazon, but the model is American (SM-G998U1) Will this phone receive updates in Germany? The new One UI5 ​​update is not coming to my phone.

[Ventor]

@Members_OjFvf9L Hello, it is very likely that your phone does not receive updates. To make sure and confirm, put a screenshot of the Operator Software Version section of your device. It is located in Settings / About phone / Software information / Software version from operator.greeting

[jimmyk87]

I would return it as 5g, VOLTE and wifi calling won't work along with the lack of OTA updates