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S21 Ultra Themes Not Loading

(Topic created on: 02-10-2021 04:23 PM)
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Melmc1403
Explorer
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I'm using a S21 Ultra and when I go to settings and click on 'Themes' it just get stuck on loading. I'm using WiFi and there's no issues with my WiFi. I've also used my mobile data too just in case but still it's just stuck on loading. I've cleared the galaxy store cache etc and cleared my cache partition but it's still not loading. 

Is anyone else having the same problem? 

Thanks 
Mel
13 REPLIES 13
Mitzzz999
Hotshot
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Just tried mine and its working. Everything is up to date on your phone? You have rebooted your phone?
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Ventor
Samsung Members Star ★★
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@Melmc1403 Hello, try two things. Go to Applications, the three points at the top right / Reset preferences. If the problem persists: go to Applications and look for the app, Galaxy Themes, in storage clear cache and data. It is possible if you have done this and not It has worked for you in the same settings of Galaxy themes, the three points at the top right-Uninstall updates. This will restore the app to the initial state. You can always update it. A greeting.






"The quieter you become-the more you are able to hear..."


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GoanGeek
Samsung Members Star ★
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Restart phone.
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AshtabS9Ultra
Mastermind
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Have you tried pressing force stop?
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Melmc1403
Explorer
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I have indeed. Don't know what's going on with it x
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Melmc1403
Explorer
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I've done these things apart from the uninstall updates so will give that a go x
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Melmc1403
Explorer
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Already done x
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Melmc1403
Explorer
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Have indeed x
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GoanGeek
Samsung Members Star ★
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Are all your apps updated both in samsung store and Google play store?
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