S21 Ultra Stops playing music when I plug in charger

[Cougar99]

Whenever I plug in my charger my phone will automatically stop playing music. Does anyone know of a way to stop this happening? I've been trying since release and just cant figure it out.

Thanks in advanced.

[KholaI]

Hey @Cougar99 

This does sound quite strange. Is it with all music apps? Are you playing music via the speakers, or a Bluetooth device?

[Cougar99]

Im using spotify, essentially if i have music pre playing and then plug in the charger it pauses.  Its more of an annoyance that i've never had with any of the previous phones.

Edit, i'm using speakers connected via aux cable.

[KholaI]

Just so I get this right, you're playing music via a speaker which is connected by an aux wire, and when you remove the aux to insert the charger cable, the music stops? If so, this is completely normal as the S21 only has the USB C port, and not the headphone jack. So, if the aux cable is removed from the phone, then the music will stop playing.

[Cougar99]

No exactly, i am using an adaptor so i can have both the charger and the aux cable plugged in together, if i plug the charger into the wall while music is playing it stops the music.

[tmbstyle]

I have the same problem so please let me know if there is a resolution

[KholaI]

It may be an issue with the adapter, rather than the phone. The adapter may be having a hard time juggling two outputs at the same time, perhaps. As this is a third-party accessory, there isn't much else I can say about this really.