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Original topic:

S21 Ultra - Slowmo AND Ultra-Slowmo - camera stutter / unusable

(Topic created on: 05-04-2021 04:43 PM)
Tinolino
Journeyman
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Galaxy S21 Series

Hey guys.

 

On my new S21 Ultra the slowmo and ultra slowmo camera do not work properly. When you playback the  recorded video it stutters. It also stutters when copied to the PC - so its not the video playback - the video file is broken.

 

I have the newest update (the one that came 3 days ago). It did not fix this issue. The issue persists before and after this newest update.

 

Has anyone found a solution to this problem yet?

 

Alternative link to the video:

https://streamable.com/ucko9q

 

Example video:

35 REPLIES 35
UvularBicycle28
Journeyman
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Galaxy S21 Series

Just wanted to add that Android 12 was recently released for S21 and the new software release unfortunately doesn't solve the problem with the stuttering slowmo. Super slowmo still works just fine. Come on Samsung, can't you at least remove the Super Slowmo mode so we can stop hoping for it to start working?

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NipunChn
First Poster
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Galaxy S21 Series

Same here. Slow-mo does not work. 

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Punxzilla
First Poster
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Galaxy S21 Series

After playing around.. I am sure this is related to a over heating phone ... I took mine out of the case and put in front of the air conditioner for a minute. It worked fine after that

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Punxzilla
First Poster
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Galaxy S21 Series

Try cooling the phone ... I think it's due to overheating cpu

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Punxzilla
First Poster
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Galaxy S21 Series

Try cooling the phone and see if that works... Let me know how it goes after you put it next to an air conditioner for a few minutes

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Punxzilla
First Poster
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Galaxy S21 Series

Yes... Try cooling the phone... I have had some success after putting it in front of an air conditioner for a few minutes

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