03-02-2021 10:02 AM
Hi Everyone,
I'm logged into a Samsung account within Secure Folder but it now only gives me the option to restore from backup and not backup.
There's a prompt stating "Backup is no longer supported for Secure Folder, but you can still restore from previous backups."
Does anyone know why this is and why Samsung have removed this feature?
03-02-2021 10:09 AM
03-02-2021 10:16 AM
03-02-2021 10:46 AM
I had no issues transferring my secure folder data from my S10 to S21 as well, the issue I have is that the backup function is no longer available on the S21
03-02-2021 12:53 PM - last edited 03-02-2021 12:58 PM
03-02-2021 02:23 PM
05-02-2021 01:07 PM
Can i just check that everyone else with an S21 / S21+ / S21 Ultra is getting the same prompt within Secure Folder and that you can't backup anymore too?
06-02-2021 03:30 PM
I have the same thing. I am somewhat ignorant on this as I have never used my phone as my primary computer device. I have been somewhat casual with regard to the "inner" workings. To make matters worse I have two feet into the Microsoft world, one foot in Android and one foot into Apple. I stumble around except in Microsoft. In any case, I want to backup an important document that I created and saved to the "secure folder." Can't seem to do it.
24-04-2021 01:56 PM
I Can confirm this. In 21, no matter the version you have, you can't do any secure folder backup, just restore.
Any document or app that you put there, will not backed up.
If you want some sort of backup, you need to put these apps or files in the regular storage. There, the backup will be made using OneDrive, or any other backup solution that you choose.
31-05-2021 03:54 PM
I can confirm that I'm running into an error when trying to backup in secure folder from my s10.