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S21 ultra - restarts and battery drain

(Topic created on: 13-04-2022 05:33 AM)
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Ditsky
Explorer
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Since the update at the end of march my s21 ultra has a huge battery drain, can barely get through a day. And the phone randomly restarts when being used. Has anyone else had this?
5 REPLIES 5
Jeff_
Navigator
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I have got the S22 ultra and mine also randomly restarts during the day and over night as well... You are not alone the software needs sorting out as this is not acceptable. Hopefully it will be fixed soon I keep sending in my crash logs to help them.. but still waiting for a fix.
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rogersdave77
Troubleshooter
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Have you wiped the partition cache Screenshot_20220412-190100_Samsung Members_14834_1649786460.jpg
Ditsky
Explorer
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Have just wiped it so will give it a go! Fingers crossed!
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RyanC3378
First Poster
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I have the exact same issue with it restarting randomly.  I cleared cache and cleaned out temp files.  When I check the power restart history under diagnostics it says "Restart after battery discharge".  And I got a huge list showing that same restart reason.  Somebody messed up on this last update.  Any idea how to keep my phone from discharging the battery?

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neelpatelnek
First Poster
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Hi Did you find the solution? I've the same problem

I haven't tried turning off auto restart yet 

Samsung support said to reset settings & I've done it

Wondering if you found a solution yet

Screenshot_20230710_080357_Samsung Members.jpg

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