Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

s21 ultra randomly restarting

(Topic created on: 19-02-2021 07:16 PM)
3403 Views
Caroline1991
Apprentice
Options
Hi everyone,

Is anyone with the s21 ultra experiencing the phone randomly restarting?

Mine keeps doing it throughout the day and I'm not too sure what it causing the issue. The phone does get a little warm and my battery seems to drain really quickly despite minimal use i. e. Browsing ect, no camera use or anything like that.

Thanks in advance.
127 REPLIES 127
GMuhiudin
Apprentice
Options

I have just bought from Dubai with same issue

 I’m not happy with Samsung

0 Likes
Zehel122
Journeyman
Options

Same issue, Samsung Dubai, service center and call center just keep reinstalling the OS and calling it "fixed", already did it thrice.

0 Likes
headers1983
Explorer
Options
worked until yesterday and has started again

anyone else a virgin bank customer with the issue?
0 Likes
Zehel122
Journeyman
Options

people should report this through the galaxy members app.
Settings > Error Reports and send it there. 

the more people do this the more visibility this issue will get from Samsung 

GMuhiudin
Apprentice
Options

Zehel22 

Are you using snart switch app on your mobile every time after getting OS reinstalled

because some one said its due to old setting being transferred from old phone 

0 Likes
JT_
Journeyman
Options

My replacement phone arrived a few days ago.  Not a single crash since.  Looks like it was definitely a hardware issue for me.

SweUltra
Journeyman
Options

My replacement phone arrived a few days ago.  Not a single crash since.

0 Likes
CrazyMetalChic
First Poster
Options
just started constant restarting issues and ive had so many crashes since I had the phone. ring Samsung in the morning. not happy!
0 Likes
Zehel122
Journeyman
Options

nope, didn't use smart switch, didn't have it installed even except for the first time.

0 Likes
Zehel122
Journeyman
Options

do keep us updated please, this issue is annoying and the service center is useless in dubai.

0 Likes