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Original topic:

S21 ultra power save problem

(Topic created on: 03-06-2022 05:04 AM)
Kyle26
First Poster
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‎03-06-2022 05:04 AM in 

Galaxy S21 Series

I have a s21 ultra that won't go into power saving mode when I turn it on. The battery life estimation remains the same and nothing changes on the phone.  Does anyone have any idea what is causing this?

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2 REPLIES 2
Blessed4life
Big Cheese
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‎03-06-2022 05:29 AM - last edited ‎03-06-2022 05:41 AM ) in 

Galaxy S21 Series
Hi, try a soft reset if that doesn't work try clearing the cache partition if you haven't done so already.
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BandOfBrothers
Samsung Maker ★★
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‎03-06-2022 05:42 AM in 

Galaxy S21 Series

@Kyle26  

 

Perhaps put the phone into safe mode to see if something you have downloaded onto the phone is causing conflict. 

Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If absolutely necessary back up and factory reset.

A Samsung Experience Store or Samsung Service Centre can help.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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