S21 Ultra not updating

[Joeeye]

OK just by circumstance I happen to have 2 S21 Ultra's.  The first one I received updated straight away to the latest January firmware however the new one I received doesn't seem to update to it.  Both devices are from Samsung.  Just find it a bit strange.

[QXtaRAir]

maybe one has a different model number and might get it later

[DylGMD]

are they both unlocked?

[smiley]

I literally only just received my update... although I know quite a few people have been doing theirs for the past day or two.

my guess is it will come through soon enough.

[Joeeye]

Since both came direct from Samsung, I assume they both are unlocked. Both have the same boot screens and no network branding or software.

[Joeeye]

I'm guessing most likely too

[DylGMD]

are there any capacity/ram differences?

[Joeeye]

No both are the same 16GB/512GB model

[Joeeye]

Another frustrating thing is the new device won't open Samsung Members

[DylGMD]

no clue. is it that the update fails or just doesn't show?