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S21 Ultra heating up and battery drain

(Topic created on: 02-02-2021 11:57 AM)
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pradeepvoolla
Pioneer
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Did anyone experience lot of heat in the back of the phone while using the phone connected to cellular network and heavy battery loss as well...

I am thinking weather to keep the phone or return it...😔
26 REPLIES 26
Albertkup
Student
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same problem to me, do hear a little knocking in camera area then you shaking your phone?
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Phil A
Pioneer
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I've mostly been using wifi as I'm working from home, I turned it into mobile data only right now and it does some a little warmer at the top of the phone right next to the camera area , I'll try on my next discharge cycle to be on mobile data only and see what happens

Suzie96
Journeyman
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That's with all phones. It's the lens cover shaking. If you inspect it.. When yoy hit a certian zoom or use a certian camera mode it opens and closes ths shutter had it with me S10+ and same with my Ultra too. But yeah no issues at all with overheating or battery drain.
Blessed4life
Black Belt 
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Hi, when you say heat do you me hot or warm? I've been using 5G from yesterday, it did get a little warm for about 5 minutes not hot just slightly warm & it's working how it should, no issues to speak of.
I feel it for whoever is having issues, it should get warm because of it optimising but it shouldn't get HOT.
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mrowen
Navigator
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try giving it a factory reset if battery is draining more than usual could just be a small bug in the software usually fixes that problem
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pradeepvoolla
Pioneer
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its HOT because i feel discomfort while holding the phone in my hand
pradeepvoolla
Pioneer
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yaa. may i need to do that..
mrowen
Navigator
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yeah i would personally just make sure stuff is back up what u need then go from there
Blessed4life
Black Belt 
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As advised a factory reset is the best option.
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