31-01-2021 09:57 PM in
I've already posted earlier regrading the extreme overheating I'm experiencing with my S21 Ultra, and also commented as to how the camera lags and stutters (Esp. in portrait & 108mp modes).
I can, maybe, accept a new product not being fully optimized although I suspect this is a hardware issue.
What I cannot accept is Samsung *not replying or addressing* any of the posts here.
SAMSUNG - people paid significant amount of their hard-earned money to have a flagship product.
We expect to see flagship customer service and communication.
05-02-2021 07:46 PM - last edited 05-02-2021 08:15 PM
Unfortunately my S21 Ultra gets too hot. It heats up after 5 minutes when I open the camera. After 20 minutes, the whole body gets very hot and burns my hand. And the processor temperature reaches 70 degrees and above...That's why I sent the device back.