03-02-2021 08:14 PM in
I am having this annoying problem when I use the front camera,esp in low light. Picture is showing up with lines in rainbow colors. If i turn of and on camera app, it goes away sometimes. It doesnt come up everytime. I did update softwares, cleaned up RAM and ran tests that were recomended in troubleshooting, the issue still persists. Anybody seen similar issues?
03-02-2021 09:16 PM in
Same here. The lines start to appear for me when I try to video chat with someone. I did all of the troubleshooting and reset my phone but is still experiencing the same issues.
I'm looking for help on this topic as well!
04-02-2021 01:07 AM in
I am currently having the same issue. It presents itself when I am trying to do a video call on duo or whatsapp. It seems to not show up in the regular camera app but I will keep on looking out for it. Samsung please respond with a fix or a solution.
05-02-2021 02:06 PM in
The temp fix:
Interesting to know it's happening in Europe too.
The temp fix is to turn 5g off in settings or to turn on airplane mode.
05-02-2021 02:07 PM in
The temp fix is to turn on airplane mode or turn off 5g. You can turn off 5g in your settings under connections>mobile networks >network mode.
07-02-2021 01:01 PM in
Same issue here, happens about 50% of the time on any front facing cam app. I thought I had been the only one having this issue, hoping a software update can fix this. Just weird how no reviews caught this issue.
07-02-2021 02:57 PM - last edited 07-02-2021 02:58 PM
Most youtube reviewers and any other reviewer are not using the phone as their daily driver. So chances are that they have not inserted a sim card into that phone when they test the cameras. Since it only happens under a data connection with 5g they probably won't see it happen.
09-02-2021 09:27 AM in
Same here - exynos - europe. When disabling 5G the camera is working fine. Definitly the issue is caused by 5G antennas. I am wondering if I should sent it to the warranty or wait till some updates.
09-02-2021 02:00 PM - last edited 09-02-2021 02:00 PM
This is my third replacement and still the same issue.
09-02-2021 02:05 PM in
Sounds bad, this sounds more like a hardware issue that maybe samsung didn't notice with 5g bands