02-02-2021 04:19 PM
12-02-2021 02:15 PM
I was getting worried as ordered on 15th and been stuck on preparing for dispatch for 3 days. But makes sense if they are still dispatching orders from the 14th 👍
13-02-2021 02:05 PM
@Saxacat wrote:Just checked my order and its now finally preparing for dispatch 😊
How long did it take since it was preparing dispatch until you got it? Mine is saying preparing dispatch for a couple of days 😢
13-02-2021 02:06 PM
How long did it take since was preparing dispatch until you got it? Mine says preparing dispatch for a couple of days
14-02-2021 02:24 AM
14-02-2021 02:29 AM
Mine has around 5 days preparing dispatch 😰
14-02-2021 06:20 AM - last edited 14-02-2021 06:24 AM
Mine was like that, you will get an email or text from them when it is ready for depatch and usually come within two days of that
support@samsunguk.zendesk.com is the email address for queries regarding orders in the UK
