01-02-2021 09:21 PM - last edited 25-02-2021 01:34 PM
Edit: After researching about it, the problem is on S21 Ultra on Europe version only, I bought mine in the UK and unfortunately received a device with an awful camera. I contacted Samsung that promised to contact in 1 week time to give me a video support but this never happened. I had no choice but to return the phone and ask the refund. I expected more from Samsung.
A detailed side by side on US x EU versions video: https://youtu.be/rsLJLk3nx8k
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I really think my phone has a hardware problem is not possible that a phone ranked on top of pixel 5 and iPhone 12 max pro is not taking simple photos and videos indoor with good light, but that's what I'm experiencing. I tried to update the system and the camera configurations, but still the same thing:
Here is some examples, first my daughter playing, in a very slight movement but as you can see all the static points are also blurry, and second photo a button with 100x zoom with focus locked and my arm supported by the table:
09-01-2022 07:41 AM
I bought online S21 ultra 4 days ago and I am feeling same disappointment as very poor screen performance and very poor camera result, before I was using galaxy note 9 which is 3 year old phone has far better camera result and screen performance when I keep both phone together.
I checked camera in all only 4:3 just better and selfi camera only works good. When you take photos of paper and zoom it's not sharp .my note 9 is 3 times better then it. I downloaded latest upgrades but no help .I feel wasted my 1400$.
09-02-2022 01:02 PM
I have the same result. Post a photo as example :
21-03-2022 12:37 AM
Mart 20. 2022 update finally brought all zoom modes to PRO!! THANK YOU SAMSUNG