01-02-2021 09:21 PM - last edited 25-02-2021 01:34 PM
Edit: After researching about it, the problem is on S21 Ultra on Europe version only, I bought mine in the UK and unfortunately received a device with an awful camera. I contacted Samsung that promised to contact in 1 week time to give me a video support but this never happened. I had no choice but to return the phone and ask the refund. I expected more from Samsung.
A detailed side by side on US x EU versions video: https://youtu.be/rsLJLk3nx8k
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I really think my phone has a hardware problem is not possible that a phone ranked on top of pixel 5 and iPhone 12 max pro is not taking simple photos and videos indoor with good light, but that's what I'm experiencing. I tried to update the system and the camera configurations, but still the same thing:
Here is some examples, first my daughter playing, in a very slight movement but as you can see all the static points are also blurry, and second photo a button with 100x zoom with focus locked and my arm supported by the table:
06-02-2021 11:37 AM
06-02-2021 11:40 AM
06-02-2021 11:44 AM
is there 2 film protectors on the camera iv taken off the one in the youtube video but if i run my nail over the camera i can feel another one or is that the edge of the camera i dont want to try and lift it incase its not
im getting pretty good shots on it but its bugging me as to what is it i can feel
06-02-2021 11:45 AM
06-02-2021 11:48 AM
That is a protection film like in the front. Dont take it off if you have taken the thicker one out. You need to take that thick plastic out only
06-02-2021 11:50 AM
I think the photo with the cat is good
06-02-2021 11:51 AM
06-02-2021 11:54 AM
lucky iv not tried to take that one off only the clouldy one that was on the back when i first got it out off the box
06-02-2021 12:18 PM
so i take it that thing i can feel with my nail is the lens on the camera
06-02-2021 12:34 PM
yes