01-02-2021 09:21 PM - last edited 25-02-2021 01:34 PM
Edit: After researching about it, the problem is on S21 Ultra on Europe version only, I bought mine in the UK and unfortunately received a device with an awful camera. I contacted Samsung that promised to contact in 1 week time to give me a video support but this never happened. I had no choice but to return the phone and ask the refund. I expected more from Samsung.
A detailed side by side on US x EU versions video: https://youtu.be/rsLJLk3nx8k
-----------------------------------------------------------------------------
I really think my phone has a hardware problem is not possible that a phone ranked on top of pixel 5 and iPhone 12 max pro is not taking simple photos and videos indoor with good light, but that's what I'm experiencing. I tried to update the system and the camera configurations, but still the same thing:
Here is some examples, first my daughter playing, in a very slight movement but as you can see all the static points are also blurry, and second photo a button with 100x zoom with focus locked and my arm supported by the table:
05-02-2021 01:00 PM
seems some unlucky ones got the s20ultra refurbished as s21 ultra
probably samsung trying to get rid of some left overs parts
05-02-2021 05:37 PM
05-02-2021 05:57 PM
I've come from the Pixel line also and at first was very disappointed with quality of the camera, but then I started learning it's strengths/weakness with my favourite model (my cat!) And found that if you drop the exposure slider around a half of the way, pictures bring out so much more detail!
The below photos were taken on the X10 zoom and the X3 zoom, no edits
05-02-2021 06:17 PM
05-02-2021 11:37 PM
06-02-2021 10:30 AM - last edited 06-02-2021 10:39 AM
I'm glad you said that, I went out to take some photos last night as it was the first dry one we've had all week and my pictures are very soft/blurred at the sides too.
I was so excited for this camera, seeing photos of others looking such good quality, but I'm increasingly disappointed by it indoors and night time now. I took lots of photos but binned most of them, even these I've posted have been cropped a bit to take out the blur 😞
I only upgraded for the camera from the S20+, really considering sending it back now though, only got my trade-in pack yesterday so I still have the S20+ if I decide to.
My main concern is, can these issues be fixed with software updates or not?
06-02-2021 10:46 AM
06-02-2021 10:56 AM
I agree with this. Even though I've been able to get some great shots so far the noise reduction is insane!
Compared to my Pixel 5 which picks up every little detail in an image and costs half the price, Samsung needs to calm down with it when charging this amount
06-02-2021 11:00 AM
06-02-2021 11:07 AM