29-01-2021 07:01 AM
I've had the s21 ultra for a almost a week now.
It's an amazing phone in general BUT it gets super super hot whenever using the camera for more than a minute. This excessive heat causes the camera to stutter and lag and a zoom call of 5 minutes caused the phone to get so hot it just shut down! I've updated twice already including the latest firmware just yesterday but without any noticeable improvement. Reading other people here reporting the same is very very worrying as I was sure I just had a faulty unit. This is a wake up call to Samsung.
29-01-2021 07:51 AM
29-01-2021 08:03 AM
I only notice significant heating when using the camera. It does get too hot too touch even, after a couple of minutes of use. And even before it's too hot to handle the camera lags significantly. I am hoping its a hardware issue and a faulty unit and not a software one.
29-01-2021 09:32 AM
29-01-2021 09:56 AM
29-01-2021 10:07 AM
If it is a software issue and it so not resolved within days than the phone isn't usable. I work heavily with Zoom and if I can't use video calls because of overhearing and crashing than I have no use of this phone
29-01-2021 10:34 AM
29-01-2021 10:35 AM
29-01-2021 11:03 AM
Extremely hot. Too hot to handle within 5 to 10 minutes, and then the phone crashes because of the excess heat.
29-01-2021 11:15 AM
29-01-2021 01:01 PM
I have the same problem with my samsung s21. I can't even touch it after using the camera.