29-01-2021 04:28 PM
Hi all,
I'm new to the forum but just had to join because I have been experiencing some really annoying issues with my brand new S21 Ultra's camera. I'm very familiar with each of the camera modules and what they're good for, however mine can't seem to use the right one at the right time.
It keeps choosing to use the 3x telephoto lense when I ask for 10x zoom, and often uses the 10x lense when I ask for 3x. The result is ridiculously grainy images that don't even compare to my Note 10+. I have tried experimenting by covering up the camera lenses that I think it should be using at the time to prove that it's getting it wrong, and low and behold the image isn't covered up.
The annoying thing is, I can see the camera switching between the correct and incorrect modules if I tilt the camera towards different light.
Has anyone else experienced this? Hopefully fixable with a software update but this is really affecting the quality of my images.
29-01-2021 04:53 PM
29-01-2021 06:16 PM
29-01-2021 06:20 PM
29-01-2021 06:28 PM
29-01-2021 06:32 PM
29-01-2021 06:50 PM
29-01-2021 07:13 PM - last edited 29-01-2021 07:14 PM
29-01-2021 09:15 PM
30-01-2021 09:22 AM
I have the same problem, I noticed that yesterday and i don't know exactly why it is using the ×3 cam instead of the ×10. Anybody solved this issue or had the same problem?