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Original topic:

#S21 ultra battery status 0 showing

(Topic created on: 11-01-2022 07:19 AM)
Nasir Khan
First Poster
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Galaxy S21 Series
 
I have S21 Ultra and downloaded UI 4.0 and Android 12 , since then I am facing  issue with battery.
1. Battery percentage bar always show 0%
I have tried to fix in battery settings but issue still persists.
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4 REPLIES 4
xSteveuk
Maestro
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Galaxy S21 Series
Hi
Try running a diagnostic test
Click on the get help button
And click on battery

Also try clearing the cache
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
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Nasir Khan
First Poster
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Galaxy S21 Series

Thank for your suggestions.I did this earlier too.In Device health care cleared data and cashe. I run battery diagnostic test showing no issue with battery.Working perfectly.But in status bar showing battery percentage 0 . I restarted my device several times but issue this persists.

Best regards

 

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xSteveuk
Maestro
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Galaxy S21 Series
Hi
Perhaps a reset may resolve the issue
If do a reset ((( Backup phone )))
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Pugs1957
Samsung Maker ★
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Galaxy S21 Series
Have a look here. Although some reset their devices, try the suggestion in the last post, first as this avoids a reset https://eu.community.samsung.com/t5/galaxy-s21-series/s21-ultra-one-ui-4-0-battery-indicator-showing...
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