16-02-2021 05:18 PM - last edited 16-02-2021 05:19 PM
New S21U 512gb SD888 device.
Odd issue where the 3x lens won't focus properly and appears to be an IS issues (image stabilization issue). The camera lens will shutter intermittently in use for both still imaging as well as video. Present regardless of lighting or focal length.
Device is up to date and all software current. Anyone else seeing this issue?
Curious on proper method for contacting Samsung for review as their website is littered with AI responses and I'm looking to capture the specifics for reference (email for history would be great).
Posted this once but lost it. Reposting to ensure this is seen.
16-02-2021 05:49 PM
16-02-2021 05:56 PM
16-02-2021 06:13 PM
16-02-2021 06:17 PM
This was direct from Samsung as part of the pre-order. Unlocked carrier device.
Trying to find contact info on the Samsung website blows. Going to have to try and call.