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Original topic:

S21 Ultra 1x Camera Focus Blurry

(Topic created on: 06-09-2021 09:15 PM)
juggernaut
Explorer
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Galaxy S21 Series
Hi,

Over the last couple of days I've noticed if I try to focus in the distance with my 1x lens, the camera is clearly struggling to focus clearly and I don't get a sharp focus anymore. The other lens work fine.

Anyone else facing the same issues? 
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14 REPLIES 14
xxPaulaxx
First Poster
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Galaxy S21 Series

Mine has the same issue and is due for collection tomorrow. Anxious about sending phone off and did consider just living with it but the cameras were the main reason for buying this phone. Reading juggernauts post helps.

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JRGM8GUY
First Poster
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Galaxy S21 Series

Happy holidays all,

I've had this issue for weeks now and just disabled screen optimizer in the camera settings. 1x, 2x, 3x, 4x & 5x are now taking clear photos.

Let me knownif this worked for you. Samsung is usually not very helpful in diagnosing their products.

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juggernaut
Explorer
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Galaxy S21 Series
I had originally disabled focus enhancer and screen optimiser as well and for a second I thought that the problem was fixed but it wasn't. There were times when I switched from video to photo and the focus was back which made me think it may be software based, but it was very temperamental and since getting a new camera unit replaced under warranty, it's been working fine since.
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JRGM8GUY
First Poster
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Galaxy S21 Series

Unfortunately, I'm back to square one again. I cannot use the 3:4 108mp option in my camera. It does not focus at all. I was told by Samsung to drop my device off at a service center. Not an option since I do not have 2nd device to surrender my S21 Ultra. I'll keep you posted as I continue to troubleshoot my phone.

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juggernaut
Explorer
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Galaxy S21 Series

Samsung now offer on-site repairs for the S21 Ultra (depending on location) from their support website. You can book it on their website and upload proof of purchase later on. I had the camera module replaced on another S21 Ultra (same problems as mine) and they came onsite and fixed it in like 1.5 hours. You have to backup as they end up doing a factory reset.

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