Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S21 notification issue

(Topic created on: 11-03-2022 03:16 PM)
LindaB1
First Poster
Options
Galaxy S21 Series

Hi,  I have a new S21 5G and keep getting a notification of an email received, which is obviously spam from the title, but doesn't actually appear in my email in box or junk. It's driving me mad because no matter how many times I swipe to clear the notification it keeps reappearing, always with a recent time stamp. I have BT Virus Protect on my phone and a scan shows no issues. Any ideas?

0 Likes
2 REPLIES 2
AndrewL
Moderator
Moderator
Options
Galaxy S21 Series

@LindaB1: Next time the notification pops up, please try heading to Settings > Notifications > Recently Sent, to see if the Email app is indeed responsible for the notification. If not, try deleting any recently installed applications, then restart your S21. I also recommend heading to Settings > Battery and Device Care > Device Protection > Scan Phone, to see if this flags any issues. 

0 Likes
LindaB1
First Poster
Options
Galaxy S21 Series

Thank you.  I tried what you suggested and it didn't appear to make any difference immediately, but today no more annoying notifications. 

0 Likes