16-07-2022 11:45 AM
I have an S21+. I dropped it out of my truck and now it won't turn on. Not the battery or screen, what else could it be?
16-07-2022 12:22 PM
16-07-2022 02:45 PM
Thank you. No sign of life when on charge. No charge percentage displayed
17-07-2022 03:22 PM
@Em34: If you have tried connecting your S21+ to your charger, and pressing and holding the Power button, yet the phone has remained unresponsive, then an engineers inspection is recommended. With this in mind, please head to samsung.com, scroll down to the bottom of the page and click on 'Contact us' to find the available contact channels in your region. If you reach out via your preferred channel, an advisor will be on hand to assist you further, and make the necessary repair arrangements.