25-03-2023 07:30 AM - last edited 25-03-2023 08:17 AM ) in
Galaxy S21 SeriesHello,
Recently I wanted to test the "battery protection mode" in the android settings which stops charging the device if above or equal to 85% battery.
However, my device does not charge at all now after 1 day! Only inductive charging is possible.
The device does not charge with the option set to ON/OFF.
The device does not charge when it is shut down.
The device does not charge after a reboot.
EDIT: Is it a coincidence that my usb-c port on the device is malfunctioning just one day after enabling the setting? After shutting down my device, connecting the charging cable (nothing happens, just a weird charging screen) and powering up, an error message is being displayed (with a warning sound) that there is water/dust in my charging port...
What can I do?
Best regards,
John
25-03-2023 02:08 PM in
Galaxy S21 Series25-03-2023 03:58 PM in
Galaxy S21 SeriesI checked with a second charger (which charges another samsung) but no luck. I also tryed cleaning the port very carefully with no luck. Guess I will just book a repair since it is only 3 months old...