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Original topic:

S21 FE 5g eSIM?

(Topic created on: 07-08-2022 11:42 PM)
Members_028ywnj
First Poster
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Galaxy S21 Series

Hi everyone

I'm trying to ge to the bottom of whether / how the S21 FE 5G supports eSIM. I thought it did, based on reviews before I purchased (I know!). However, on closer inspection, and trying to activate a downloaded eSIM profile, it looks like there's no eSIM options in SIM card manager.

It looks like I can use a second physical SIM no problem. I've been on to the support chat, who advised that the phone does support eSIM (though I was in South Africa at the time, so seem to have been connected to their support team there?).

Am I doing something wrong? I bought my phone direct from Samsung in the UK, not locked to any network, though I use O2 at home.

ATB

Charlie

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4 REPLIES 4
BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

Hi @Members_028ywnj 

The Samsung phones bought direct from Samsung UK will have eSim functions built in if applicable to that model of phone, however your current network must support eSim too.

eSim if supported in the phone must be in the sim card manager however.

Unfortunately I think the eSim option was omitted/ disabled on the Samsung Galaxy s²¹ fe version of the phone.

Galaxy-s/s21-fe-esim-where-is-it. 

It's not listed as an available spec in https://www.gsmarena.com/samsung_galaxy_s21_fe_5g. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Members_028ywnj
First Poster
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Galaxy S21 Series

Thank you for your input, @BandOfBrothers . Bit odd that Samsung support have it wrong!

BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

You're very welcome @Members_028ywnj 

Maybe they got mixed up thinking it was the Samsung Galaxy s²¹ model 🤔 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Davidvanderlans
First Poster
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Galaxy S21 Series

I also wonder why this is the case, I spoke to a member of the Samsung support team from the Netherlands. This is what they have to say


" I understand that the E-sim is indeed not yet available for the Samsung S21 FE. It's possible that this will be possible in the future with a software update, but if and if so, when that will be I don't know, David. "

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