06-02-2022 10:06 PM
I have had this phone 2 weeks, and when I use the camera.. every couple pics, the camera fails. I have reset the app.. and have done a hard reset. Do I have a bad phone???
07-02-2022 05:17 AM
It's possible @Sandi62
Have you tried clearing the camera cache / data via Settings, Apps, camera, storage, clear cache / clear data ?
Also have you tried Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ as this will help to highlight if an app or theme etc is potentially causing issues.
If your put of any relevant cooling off period then I'd suggest to go back to the source that supplied the phone and ask for support.
A Samsung Experience Store or Samsung Service Centre should also help under the 24 month warranty.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
12-10-2022 10:21 PM
hi
did someone find a solutions
and thank you