s21 claims are now live!

[lewiement]

Sent them an email this morning and they got back to me to say they fixed the issue.

Claim on this link here

https://20203.samsungpromotions.claims/janpreorder-phone/en-GB/

[Hackett]

my claim has been sent. 😊😊😊

[Hackett]

you have a month to claim and you have to take pictures of your imei number and invoice etc when claiming

[Praxis]

I uploaded 4-5 images for each thing as the last time I claimed something they kept saying the info was insufficient.  Hopefully covered myself this time, but there's always a chance I guess.

[tower95]

I order from Vodafone had trouble putting my invoice number in as only one I could find was the Web 1

[Praxis]

That's what I used and it accepted it... I hope!

[tower95]

it kept cutting my down to so many characters do I just used the last numbers and sent then like 6 shots off the emails I have got off them

[Praxis]

Oh no, I didn't notice that... 

I had trouble claiming before with the details Vodafone gave me. 

[tower95]

fingers crossed 🤞 how long dose it take for them to go through and receive them?

[Praxis]

I've only ever claimed once before - the original Galaxy Buds with my S10+

I think it took 3 or 4 days to get back to me to say they had accepted the claim and then about two or three weeks until they actually arrived.

I had a load of issues submitting my claim though as the code Vodafone supplied me wasn't sufficient and I think I got my claim through on the very last day of the promotion window after a lot of messing about. 

[XanderC]

in case you dont have invoice number use 123456 and it will go thru.