S21 camera fails

[alanwilky47]

The camera on my phone S21 ultra keeps failing especially with taking selfies. I clear Data and caches regularly however this is only a temporary aid. Is there a permanent solution

[Robot-]

Please elaborate, how is it failing?

[alanwilky47]

After some time using the camera I get a message stating my camera as failed. If I try to use my rear lens it becomes failed straight away. I have to clear Data and Cache before I can use forward lens. I can't use.the rear lens at all

[AndrewL]

@alanwilky47: Please try pressing the Volume Down and Power buttons together for around 10 seconds until your S21 Ultra restarts, as this will refresh the device and address any issues that might be affecting the Camera app. Following the restart, open the Camera app and check your front and rear cameras to see if the issue persists. If it does, please head to the Phone app, dial *#0*# into the telephone keypad and select Megacam and Front Cam from the series of grey tiles. If the same 'Camera failed' message appears then the issue is likely to be hardware related, in which case please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred contact option, and an advisor will be able to arrange an engineer's inspection under warranty.