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Original topic:

S21 black screen help

(Topic created on: 03-08-2022 03:49 AM)
Joy13
First Poster
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Galaxy S21 Series
  • My Samsung S21 is usually very impressive until today. While texting my screen went black. Yes it’s still on as it vibes and rings. I’ve tried the soft reset with the power and volume down button several times. Still black.. Please help
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2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

What happens if you long press on the power button to completely shut down the phone and then a few minutes later turn back On @Joy13 

Other options are a hard reset but that has the potential to delete your information from the phone.

samsung-galaxy-s21 Hard Reset. 

You could try hooking upto a computer to try Samsung Smartswitch.

These may / may nkt help.

https://thecellguide.com/galaxy-s21-black-screen-of-death. 

Fix-samsung-galaxy-black-screen-issue. 

Android-tips/samsung-s21-s22-black-screen. 

Other options are to seek help from a Samsung Service Centre.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Ajee999
Journeyman
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Galaxy S21 Series

This is happening too often to the S21 people I also had this problem it shut off for 5 days and then 5 days later in magically just started working again which is today I don't think this is a hard way problem I think this is probably a software problem

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