Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S21 arrived but not full order

(Topic created on: 30-01-2021 02:54 PM)
323 Views
rob2589
Journeyman
Options
So my s21 arrived on time and in the box were also the buds live, but the smart tag and case I ordered were not and the Samsung website order tracking is no help. Any one else had this issue?
0 Likes
13 REPLIES 13
Grumpyoldgit
Explorer
Options
same. mine arrived following day.
0 Likes
rob2589
Journeyman
Options
oh I've still got no tracking for the other items did you get tracking for the second package?
0 Likes
Grumpyoldgit
Explorer
Options
yes
0 Likes
lockstock
Apprentice
Options
how did you even get your buds qnd tag? I've ordered my phone, no where can you claim the free gifts
0 Likes
rob2589
Journeyman
Options
ordered direct on samsung website so you could add them to your basket
0 Likes
Aklima
Big Cheese
Options
Hi,
think some people who ordered late will get bud live without claim. My bud live is coming before my phone as it is shown on my order.
0 Likes
rob2589
Journeyman
Options
thank you, mines being delivered to a shop so wanted to be sure
0 Likes
lockstock
Apprentice
Options
how is this all done tho? I ordered straight from the site, it said to come on here to claim, no where can you claim though
0 Likes
rob2589
Journeyman
Options
on the explore page it shows to claim, but when I ordered mine on samsung I added them to my basket and promo was applied but ordered on the Danish website maybe a little different

Screenshot_20210130-153640_Samsung Members_99.jpg