S21 5g

[PrincessDonna]

What has Samsung done to this phone? I had Samsung phones for years and this is the worst one.

It's constantly shutting down then restarting all the time, a lot of times it's whilst I'm in the middle of typing a message. 

Also, whilst talking on the phone, the other person's voice come out of the top speaker, then the bottom speaker. It alternates throughout the whole conversation. I've done diagnostic tests and they don't reveal any problems. What is going on Samsung?

[BabalooBean]

I have the same issue with my S22, did you manage to sort yours?

[BandOfBrothers]

That's not good at all @PrincessDonna 

We need our phone's to be stable.

Can you try these if you haven't already. 

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 
• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

[zimma71]

And I tell you one thing I'm absolutely furious today because now I've got to go all day without phone I'm probably gonna lose over a 1000 pound in money I may even lose customers over this But we all live and learn and I will never buy another Samsung product ever again

[zimma71]

And to top it all off I've got no signal I have to keep turning Phone on off to get the Signal Back It's lucky I'd been on this site tonight on me and my friend could have been fighting tomorrow I've a poxy old phone

[PrincessDonna]

Unfortunately I have not fixed it yet. I had this problem not long after I got the phone last year. It started after a software update., it eventually stopped. It started again, the other day, again after a software update.

[Liverkiller]

Love it! How can one program AI if one as has little intelligence oneself? How does AI tell what is a rhetorical question?

[smiley]

Maybe a little less rudeness on the forum might help ???

Just for your information, the most of the members on here have NO ASSOCIATION with samsung. What makes you think we are all employees ??

Most on here give up their own time to help others... during evenings and weekends.