I have cumulatively spent multiple hours dealing with the S21's overheating issues (which I received on the 28th of January 2021).
The device uncomfortably over heats and crashes multi-windows after only 10 minutes of video calling.
After speaking with customer service representatives:
Same issue, they should recall this phone. Can't use basic multiwindow because the phone keeps saying it's overheating. It's happened 4 times in 4 days.
It has nothing to do with the app. It happens to me with multiwindow view on the s21 5G with internet running 3 tbs in the background.
My 2017 Note 8 has never been warm,, let alone hot(That thing has only 6GB ram).
the s21 galaxy yes its the 512 Ultra which has some overheating problems, the 256 and the 128 is ok as far as what i heard from samsung and some samsung sites , but i cidnt buy any one of them because of this issue, i wait til the sort it or the new one came out,
Then to top it the american version does not or not suppose to have the overheating problem ,it has a different processor but yhen i am open to more bad news
the ***** up with the evolutionboxes on the 2013 to 2016 3D 4K Tvs, i have 2 obsolete shite tvs which cost me a combined 6500 pound so i wont put it to far with samsung the ***** up with there smart galaxy phones
Please advise if support is available in South Africa for a Samsung Note 20 5g overheating and doing many strange things like volume control that turns up and phone switches off. Also loosing battery power after 3 hours