03-06-2021 09:25 PM - last edited 03-06-2021 09:25 PM
Can someone tell me how to return a product, it's been less than 28 days since it arrived and there is no "return" button on the order page. I tried phoning but I get put on an infinite hold loop.
04-06-2021 05:27 AM in
There should have been a note that came with the delivery @JL12 that shows an email address or telephone number to arrange collection.
I'm in the UK so used the following email address.
Make sure you package the item well.
Also take a time and date stamped photo of the item in the box and then some of the item , with one of it turned On to show it's aesthetic condition.
Make a note of the drivers name and registration number.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "