Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Returning old phone with Samsung upgrade programme

(Topic created on: 25-01-2021 09:47 PM)
Hade95
First Poster
Options
Galaxy S21 Series
I recently upgraded my phone to the S21 ultra via the Samsung upgrade programme. However, I haven't received any information or communication from Samsung about returning my current phone. 

Does anyone have experience with this process?
2 REPLIES 2
Alvinx
First Poster
Options
Galaxy S21 Series
Hi, they will send you a package to return your phone in after you received your phone.
Adridag
Pioneer
Options
Galaxy S21 Series
yes they will send you a returns bag, just ring them to make sure