06-04-2022 04:51 AM in
Galaxy S21 Series06-04-2022 05:31 AM in
Galaxy S21 SeriesHave you tried any self help troubleshooting guides @Smudge1969
If not may I suggest the following routes 😎
> https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ will help to highlight if an app or theme etc is potentially causing issues.
> https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode.
> As a last resort back up and factory reset.
> Diagnostic tool in your Samsung Members app under the GetHelp section may highlight an issue.
> A Samsung Service Centre can check out the phone.
I wish you all the best.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.
06-04-2022 07:35 AM in
Galaxy S21 Series06-04-2022 07:41 AM in
Galaxy S21 SeriesThat's not good @ArnieG
Have you tried the above self help troubleshooting tips I've mentioned ?
If so can you let a Samsung Service Centre take a look at your phone ?
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.
06-04-2022 10:35 AM in
Galaxy S21 Series