12-04-2021 07:57 AM
Hi guys,
I have a really weird problem.
Since last week, shortly after I updated my phone, I have had complaints from people I call to, that they hear themselves talking to me, an echo of them voice.
I have the phone from February and before that I did not have such a problem until last week.
I shook myself in various forums, but I do not find a similar problem and its solution. Please help, because it is terribly annoying. As a primary solution, I have reduced my microphone to a minimum and so the echo is very weak and almost invisible, but from the other side do not hear me very well.
Solved! Go to Solution.
22-11-2021 04:05 AM
Seems to be only on calls. Messenger worked fine.
29-11-2021 07:07 PM
Mine is opposite. It ONLY happens when I have people on speaker phone. Goes away when go back to holding it like a phone.
29-11-2021 07:09 PM
My apps are up to date and I am unable to use speaker phone (how I do 90% of calls) because of this issue. The people on the other end have severe echo. Tap speaker off and instantly gone. Phone is worthless to me because of it.
29-11-2021 07:12 PM
Has to be software as mine is exact opposite across the board but still equally annoying.
04-12-2021 02:16 PM
I'm having this issue, when they hang up to try again then I can't hear them at all. I've had my phone since spring 2021 and didn't have this problem. I cant get a different phone
06-12-2021 09:43 PM
I'm having the exact same issue. Doesn't matter if the call is incoming or outgoing.
07-12-2021 03:06 PM
Mine is the same. When im on speaker, the other person hears an echo. I've tested it with at least 5 people, all different types of phones.
07-12-2021 04:07 PM
Actually it depend whit what application your doing voip calls. I am using samsung s10+ and I have the same echoing issue. Samsung should fixe it. When using Fongo application, I need to turn the speaker ON to kill the echo completely. But if I am on TEXTNOW application, the only way to get rid of the echo is by plugging in a pair of headphone because turning the speaker ON will make my voip call worst with textnow.
07-12-2021 06:45 PM
For those of you experiencing this issue, can you try heading to the Samsung Members app > Press and hold on the app icon > Diagnostics > Mic, and follow the on screen instructions. Is the issue present during these tests?
07-12-2021 07:40 PM
This dis not help. When using the diagnostic tool the mic is fine.
However, if I am on a cellular or wifi call and I turn on speaker phone the person on the other end is subjected to a bad echo.