27-01-2021 12:06 PM
27-01-2021 02:08 PM
27-01-2021 02:09 PM
Mines been like this for a few days on preparing dispatch.
I ordered a spare plug though and that says its going to ship by 28th.
27-01-2021 02:11 PM
Usually you only get notifications of shipping at the end of each day (Approx 6pm) and then on day of delivery you should get one first thing.
Im still sure majority of people that have order DIRECTLY from Samsung will see it Friday. Those who ordered a bit later could easily have to wait till next week though. Depends on how many they managed to stock with the current import issues to the UK.
27-01-2021 02:32 PM
Anyone who has gotten the being shipped email order any of the exclusive colours?
I ordered Phantom Navy on the 14th and still says customising.
27-01-2021 02:47 PM
27-01-2021 02:50 PM
That is the colour I ordered
27-01-2021 02:59 PM
27-01-2021 03:13 PM
Exactly the same as you!
27-01-2021 04:11 PM - last edited 27-01-2021 05:22 PM
I ordered through Samsung (who then directed to me to mobileshop.com). I was told by Samsung that BOTH phone and the SIM card were going to be delivered to me today! However, I received the SIM card without the S21 Ultra. I did not receive any text or email from DPD about the delivery (I was expecting a text from DPD if they were coming today). And yes.. My order page is still showing preparing for dispatch! Oh, did I forget to mention the DPD tracking number (given by Samsung) was NOT working?
**update**
Phoned Samsung CS and they said the phone and the SIM do come separately (well, why not?). They said they are going to ask DPD to notify me when they are about to do the delivery for the phone.
This is such a fuss thanked to all the inaccurate info from emails and the order page (Samsung). If only communication was made clearer, I wouldn't have wasted an hour of my life trying to get through the CS and been in such anxious state.
I have been a huge Samsung fan since Note 2. I am truly disappointed now 😞
27-01-2021 04:36 PM
This now says Preparing Dispatch as well. lol