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pre order S21 Ultra order fail

(Topic created on: 05-02-2021 07:34 AM)
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Johnotoole1
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After pre-ordering the custom brown I was given a delivery day of January 29th. No phone arrived when I called Samsung they said it could take up to 5 weeks which is unacceptable since I booked and paid for getting my phone before 10:30 am yes I am impatient. I also took the day off work especially for this parcel as it obviously needed to be signed for. I would not order from Samsung again rather than stick to a network provider who can communicate better. 
13 REPLIES 13
Johnotoole1
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the wait is almost over it's finally at preparing dispatch !!
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Johnotoole1
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I have now received my phone finally !!
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slimboss20
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Must be nice. I preordered 14th of Jan and the free stuff hasn't even shipped yet.  Same color as you "Brown". Was scheduled to receive the cover on the 9th now everything says receive by Feb 16th. Will be my last preorder with Samsung. 

Johnotoole1
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phone is heavy since I came from S10+ it's definitely a 2 handed phone now. shouldn't be too long now since u have ordered the same phone as me
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