I'm trying to move some photos in secure folder but I keep on receiving a message saying "can't create secure folder. If this keeps happening, contact with customer service"
@Prize chakma hello, it is a bug reported to try to move photos from the Whatsapp directory to Secure Folder.
If this is your case, move the files out of the Whatsapp/eg DICM folder/Camera/ directory and then proceed to move them to the Secure Folder.Greetings.
I faced this problem and I solved it by creating a new folder, then moved all items into the this folder, then I moved the whole folder into the secure folder. Finally I managed all the images from the moved folder inside the secure folder.
I hope this helps
Is this because your phone maybe a clone phone as per your thread here > Galaxy-s21-series/imei-number-doesn-t-match-the-model.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.