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Original topic:

Phone not letting me make a call after update

(Topic created on: 28-06-2022 11:56 AM)
mikeoxard
First Poster
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Galaxy S21 Series
Phone just ends call
4 REPLIES 4
AndrewL
Moderator
Moderator
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Galaxy S21 Series

@mikeoxard: Is this happening with all contacts, in all locations? Does the issue occur with inbound calls? As a basic troubleshooting approach, please try heading to Settings > Apps > Phone > Force stop > Storage > Clear cache, then restart your device to see if this helps. If possible, please try your SIM in another compatible device to determine if the problem lies with the phone, or your network/SIM. 

Fantastic
Navigator
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Galaxy S21 Series
What I would do is Back Up Everything on your Phone and do a factory reset and See what happens
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BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

Hi @mikeoxard 

 

Your Network should have a mast checker that you can input your postcode to be able to check local and surrounding cells.

Also in Settings and Connections choose a different network and then rechoose yours to refresh the mast Connections.

Also in Settings and General Management and Reset you can reset your Network Settings.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Pinklady60
First Poster
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Galaxy S21 Series
It has conection issues,I can't make a call from contacts
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