24-08-2021 01:37 PM
24-08-2021 01:41 PM
Hi, have you tried resetting the APNs?
"The quieter you become-the more you are able to hear..."
24-08-2021 01:51 PM
@Hskloo1 Other things you could try are:
In phone app storage-delete cache and data.
In terminal settings-Reset network settings.
Put the phone in Safe Mode and try again if the problem persists.
"The quieter you become-the more you are able to hear..."
24-08-2021 05:11 PM
24-08-2021 05:59 PM - last edited 24-08-2021 05:59 PM
@Hskloo1 Es mucho trabajo, pero Factory Reset es el último recurso para intentar solucionar este problema. Prepara una copia de seguridad, extrae la micro SD / si la tienes / y procede. No restaure la copia de seguridad.
Si lo desea, espere otros consejos de la comunidad.
"The quieter you become-the more you are able to hear..."
03-09-2021 01:29 PM
03-09-2021 06:21 PM
@Hskloo1: Can you try heading to the Samsung Members app > Long press on the app icon > Diagnostics, and run through the Microphone and Speaker tests respectively. If you encounter any issues here, then please reach out to our Help Desk via the link below, and an advisor will be able to assist you further.
https://www.samsung.com/uk/support/contact/
08-04-2022 02:09 PM
I'm facing the same issue
I have to restart the mobile just to make the call. And after while it goes silent again.
Can you please advise if you solved the issue?
BTW, my mobile is s21 ultra
08-04-2022 02:29 PM