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Performance Issue

(Topic created on: 07-02-2021 08:45 AM)
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Jimo2020
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Hello All

I've not got any issues with overheating, yet, but a strange performance issue instead.

If I haven't used the phone for 5 minutes or longer, when I next come to use it, it takes about 30 seconds to 'ramp up' and perform as expected. Whilst it maybe the phones way to give me excellent battery life, its extremely annoying waiting for this 30 seconds. The phone is laggy, slow and screen stuttering during this period.

Anyone else with this issue? I've tried a factory reset to no avail.

I've got the S21 Ultra Exynos 128gb variant.

James
4 REPLIES 4
SmallFish
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Just out of curiosity, what tasks are you trying to perform? Do they require an Internet connection and are you connected to WiFi at the time?
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Jimo2020
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Any task to be honest, scrolling through messages, using the home screen, gallery, etc
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SmallFish
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That's not normal. You checked battery history for bad apps? Could be an incompatibility and app is being greedy. Does the phone get hot generally?

Sounds like you need to return it. 😞
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Jimo2020
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Just to confirm, the software update I had today appears to have resolved the issue! 🙂
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