I am regretting sticking with Samsung and buying this dangerous phone!!! THIS PHONE OVERHEATS TO SUBSCALDING INTENSITY!!! I have contacted Samsung repeatedly about this and they told me that there technical team will get in touch with me within a time frame. We are long past that time frame and nobody has called me! I am now advising everyone I know to avoid this phone and even avoid Samsung as a whole as they do not place any value to people's health and lives.!!!
same problem here, I have sent the phone back and asked for a replacement. Now it has been 6 days and no reply yet. I think they are mocking us customers. There is no accuracy between information, one person said I will get a replacement in 5-6 days and another one in 10 days. DISAPPOINTED SAMSUNG. I AM THINKING TO ASK FOR A REFUND AND TO GO TO APPLE.
sent mine back for camera fault been 14 days now without any communication...gave s few F##ks over the phone in a rage 1. can't find it on there system until the rant 2. they haven't got the stock to resend replacement
so out come mot heard anything by mid next week going for a refund