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over heating

(Topic created on: 31-01-2021 10:19 AM)
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hsn
Journeyman
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Hey all , i got the s21 ultar 4day ago and i noticed that the battery  decrease quickly and over heating ( more than 30% in 1 hour ) what is the solution, shall i be worried? 
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19 REPLIES 19
Gilani
Pioneer
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Send it for replacement
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hsn
Journeyman
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you any idea about the normal time for the battery
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hsn
Journeyman
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have ***
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scabby
Student
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mines the same
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hsn
Journeyman
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what did you do ? or it's normal ? but im facing that issue while I'm using it in game , sharing apps , but the battery if im using or not it decrease quickly
WorldFivestar
Explorer
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depending on whether you have your phone at 120hz or 60hz can heavily effect to the battery, eg: at 60hz expect about 10 to 11 hours but if you up to the 120hz it can go down to 6 to 9 hours depending on intensity like gaming or video calling. Hope this helps!
hsn
Journeyman
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how do i know that 🤔
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masterzoin
Navigator
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I think it's a software issue as mine been the same also charing slow. I sent a error report to Samsung I suggest you to also
WorldFivestar
Explorer
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Check this article out they tested the battery on the S21, might be useful to you https://www.tomsguide.com/uk/news/samsung-galaxy-s21-battery-tests
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