Old number in About after port

[JonnyPC]

Hi people, hope someone can help.

Recently ported my number to a new network but the about section on my S21 amd the Sim Manager section still show the old number that cam with the sim.

It's not causing any massive issues but it is annoying as my contact is asking me to add the old number to my profile and when I add a new card to Google Pay I get a warning that tells me my actual number isn't the one for this mobile.

Can anyone shed any light on how this can be amended? I've contacted my network operator and they said the port is fully complete on there end so there is nothing they can do.

[AshtabS9Ultra]

this happened to me last year tried everything and unfortunately that's just the way it is unless anybody else knows something that I don't

[ghosty]

I've had this for years but just ignore it. I'll wait to see if anyone has a fix to this 👍

[tinglish]

yeah same here,it's a little annoying but nothing you can do I don't think

[danmidd]

interesting as I ported my number also yet it says the phone number is unknown, I thought I could edit that but you can't

[JonnyPC]

My previous sim said unknown so that's kind of what I was expecting with this one to but it seems to have stuck with the old number instead

[danmidd]

that's really annoying

[APARMAR]

I have a Huawei as a second phone and when I changed my phone number on my normal phone, I had the same issue but I found a way to fix it and make it show the new number. I did this by putting my sim card in my Huawei, going to settings, then mobile network, then sim management, then I tapped the pen with a line next to it and it let me change the number and name. Once I changed it to my new number and saved it, I put the sim back in my S20 Plus and saw my new number in settings (about phone). I will attach a picture of Huawei Sim Management Settings.

[Joeeye]

Some dual SIM phones are able to change the number on the SIM card. Sadly none of my Samsung phones can (S21 Ultra, S20 Ultra, Note 10+ 5G or S8+). However my Huawei P30 Pro can. If you do have any older devices, especially dual SIM, see if its possible to change the SIM Card number through its SIM manager.

[AshtabS9Ultra]

bought buds pro yet? and while your there a galaxy watch active 2 would look good on your wrist 😂