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Original topic:

Notification vibration diagnostics fail

(Topic created on: 07-12-2021 07:49 PM)
WelshPaul
Helping Hand
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Galaxy S21 Series

I just tried running through some diagnostics on my Samsung S21 Ultra running the latest Android 12 software and Notification vibration doesn't appear to be working.

Samsung Members > Diagnostics > Vibration

Notification vibration: Action required

Vibration is working normally.

Notification vibration isn't working because of a temporary software issue. Restart your phone, then try again.

 

Call vibration is working ok and when my phone is unlocked and I receive a notification, I do get a vibration. Anyone else seeing this issue?


My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.
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1 Solution


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Solution
WelshPaul
Helping Hand
Options
Galaxy S21 Series

OK so I figured it out...

Settings > Apps > Samsung Members > Notifications 

It was set to blocked. I enabled notifications and it now works and passes the test.


My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.

View solution in context

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4 REPLIES 4
Galaxyyouser21
Helping Hand
Options
Galaxy S21 Series
It has to be deliberately turned on or it will only make a sound or be muted.
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illEez
Voyager
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Galaxy S21 Series
Mine didn't work either when I ran the diagnostic test, turned out it was the Touch Interaction that was switched off.

Screenshot_20211208-024233_Settings_3762_1638931353.jpg
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WelshPaul
Helping Hand
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Galaxy S21 Series

Touch interaction is turned on but the test still fails. It's only the diagnostic test that fails, notification vibrations do still work. Got to be an issue with the diagnostic software on Android 12 I guess.


My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.
0 Likes
Solution
WelshPaul
Helping Hand
Options
Galaxy S21 Series

OK so I figured it out...

Settings > Apps > Samsung Members > Notifications 

It was set to blocked. I enabled notifications and it now works and passes the test.


My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.

View solution in context

0 Likes