02-12-2022 10:49 PM
03-12-2022 05:40 AM
Hi @rukxx
That's not good at all 😔
We need to be connected 👍
Check your text messaging centre number.
As a process of elimination can you try your sim cards in another phone and then see what happens.
Also if possible try another sim card in your phone.
It could be an issue with your network masts or your accounts.
Performing the above will help determine this.
Also if possible speak with your networks support teams just to have your accounts and allowances checked.
If it is the phone then go into Settings, General Management and reset the network connections.
Ensure the sim card tray is clean and free of debris and gently wipe the sim card chips.
There is a diagnostic tool in your Samsung Members App that may highlight an issue.
If all else fails try a factory reset after backing up.
Ultimately a Samsung Service Centre will be able to assess your phone @rukxx
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "